Version 9 release for Avaya IP Office

Avaya has recently released and updated version of IP Office software. Version 9 has some nice new features and enhancements for your phone system.

Some of the main new features and enhancements include:

one-X Mobile

  • Mobile VoIP client for one-X Mobile. You can now make and receive calls on your iPhone or Android smart phone over your data connection with one-X mobile.
  • Multi-party audio conferencing with Flare Experience.
  • Outlook plug-in presence and instant messaging enhancement.
  • Virtualisation. This allows IP Office to sit on customer provided hardware alongside other customer applications.
  • Avaya IP Office server addition can now support up to 2000 users either on one site or across up to 32 sites.
  • Enhancements for resiliency, SIP trunks and security.
  • IP Office Web Manager. This is a web-based programming tool that allows you to make changes to user and hunt group names, settings, button programming and editing your directory.

End of Avaya support for IP Office release 8.0 and below

With the release of IP Office version 9, Avaya will now only provide support for IP Office 8.1 and above. IP Office 8.0 and below will no longer be supported by Avaya, so it’s important to update your system to the new release.

Upgrade to version 9 with Off The Hook Communications

If you are interested in upgrading your Avaya phone system to version 9 and adding new features to your phone system, contact Off the Hook Communications. We can let you know more about what new features are available, provide a quote and work with your company to take advantage of this latest release.

Is your phone system ready for the holiday season?

The end of the year is fast approaching and, for many companies, this means a shutdown period. If your office is closing during the holidays, and you require a holiday greeting to be set up on your phone system, then now is the time to make sure everything is set up correctly.

A good holiday greeting will let your customers know when your business will be closed and when you plan to reopen. Make sure you know how to record your message and check that your holiday greeting works before the Christmas break begins. If you need this feature to be set up, or would like to find out whether your phone system has this function, then call Graham at Off the Hook Communications to help get everything sorted.

Off the Hook is available right through the holiday period to support all your phone system needs. If you have any issues or changes required with your system, just contact Off the Hook Communications.

Wishing you and your team a very merry Christmas and a happy and safe new year.

Avaya releases version 8.1 for IP Office phone systems

Avaya IP Office V2 and phones

Avaya IP Office V2 and phones

No-one likes being left behind. That is why keeping your phone system up to date is just as important as keeping your computers and cell phones up to date. The latest releases and updates can add new features, enhancements and more security to your phone system. Avaya has now released version 8.1 for IP Office phone systems. Some of the key enhancements that come with the new version are:

  • Avaya IP Office can now support up to 1000 users either on one site or across up to 32 sites (previously the maximum was 384)
  • Avaya Flare Communicator for iPad and Windows is a collaboration software client that delivers an innovative interface for real time communications
  • enhanced mobility
  • SIP trunk enhancements
  • contact centre enhancements
  • security enhancements.

End of Avaya support for IP Office release 7 and below

With the release of IP Office 8.1, Avaya will now only provide support for IP Office 8.1 and IP Office 8.0. IP Office 7.0 and below will no longer be supported by Avaya, so it’s important to update your system to the new release.

If you are interested in upgrading your Avaya phone system to version 8.1 and adding new features to your phone system, contact Off the Hook Communications. We can let you know what new features are available, provide a quote and work with your company to take advantage of this latest release.

UPS

Dynamic ups1700

Dynamic ups1700

You never know when something could interfere with the smooth running of your business. This could involve anything from a short power outage to a full blown disaster. Thankfully, with careful planning, you can put measures in place to protect your business equipment should something go wrong.

UPS, or uninterruptible power supplies, are essential to protect your business’s electronic equipment in the event of a power failure. Recently, a customer wanted to make sure their phone system would keep running during power cuts for up to an hour. Off the Hook Communications recommended the DYNAMIX 1700VA Line Interactive UPS, which fitted with their needs and budget. Their phone system and voice mail is now protected from power surges and spikes as well as power outages for up to an hour, by which time everything will hopefully have returned to normal.

Don’t get caught out by power outages. Talk to Off the Hook Communications about which UPS is best to protect your business’s phone system. We can sell and install a range of UPSes, from Dynamix and Eaton to APC, and can help you select one that is suited to your needs and budget to ensure that, if the power goes down, your business’s phone system won’t.